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No notifications

Post  dudeofrude on Tue May 05 2015, 16:46

Wasn't sure where to post this but for some reason I've stopped receiving email notifications when I get topic replies??
Were coming through normally up until i started my last topic then haven't received one since?
any ideas?
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Re: No notifications

Post  SteveCat on Tue May 05 2015, 17:31

It happened to me a couple of years ago and could never work it out till last week!!!

When you reply to a post, or even when you create a post scroll down in the edit window (assuming you are using the full site version and not mobile)

look in options (that's below the Preview and Send buttons - it in light grey so easy to miss)

either the second last or last option (depending on if you are replying or creating a post)
tick Notify me when a reply is posted

You can go back to your previous topics, edit your first post and check if the tick is there - if not, set it and you should be receiving emails again.

I have no idea why it should work and then suddenly stop, my theory is something goes wonky with the hosters
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Re: No notifications

Post  dudeofrude on Tue May 05 2015, 17:37

Thanks steve, got it sorted Smile
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This is happening to me too ....

Post  Lone'cat on Fri Jun 05 2015, 00:05

... but I've made sure my 'Notify me' box is ticked so don't know what is going on don\'t know I also get email notifications from posts that happened months ago - and god only knows what is going on with my PMs. Tel seems to have fallen off the map I can't connect with him at all and I'm guessing you didn't get the one I sent you (Stevecat) and Greencat earlier in the week. Nick and TTMark didn't get the ones I sent before BC7 - I'm starting to feel paranoid Shocked
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Re: No notifications

Post  0ldcat on Fri Jun 05 2015, 08:28

I did wonder why the PM I sent you wasn't being picked up question-excamation

You can also fix notifications through your profile thusly :

Following our conversation at BC on your ongoing notifications problems. I have had a look within the main administration control panel (ACP), where admins can check users settings (within the limits I explained), and all seems to be in order.

The only thing left for me to suggest is looking in your own profile (which is personal to users - admins cannot alter or see settings in that section), and checking if you have set up having notifications if people reply to posts you have made, or indeed if you are watching/ 'following' a topic.

Pic1

[You must be registered and logged in to see this image.]

Click on the profile navigation bar button fig#1 to go to your profile.
Click on the notifications tab fig#3
This should pull up the following screen:

Pic2

[You must be registered and logged in to see this image.]

Check (click in the boxes to tick them), the boxes fig.#1 which you wish to activate and where you wish the notification to go

Now click the 'topic(s) being wached' fig#4 Pic1 to pull up the following screen to see which (if any), topics you are currently following:

Pic3

[You must be registered and logged in to see this image.]

How to Follow or Watch a topic:
Scroll down to the bottom right hand side of the topic you wish to follow (and receive notifications when new replies are made to it) and click on "Watch this Topic for Replies"
[You must be registered and logged in to see this image.]

Hope the above helps to resolve your notifications.
If not then you need to look through the rest of your profile settings. If these are all in order, then I am afraid the block in receiving notifications may lay in your pc/laptop/tablet/iphone/windows phone/android phone security settings.

Cheers
Tel
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Re: No notifications

Post  Lone'cat on Fri Jun 05 2015, 10:51

P.S. can you try resending your original PM?
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Re: No notifications

Post  0ldcat on Fri Jun 05 2015, 14:19

Lone'cat wrote:P.S. can you try resending your original PM?
You should have a PM  ponder
Tiz only what is on the open forum (above), but with a salutation at the beginning. Did you get the repeat  confused
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